top of page


Here is an example of General Conditions of Sale for a hotel:

  1. Purpose: The purpose of these General Terms and Conditions of Sale is to define the conditions under which the hotel [name of hotel] provides its services to its customers.

  2. Reservation and payment: Reservations can be made online, by phone or by e-mail. The customer must provide the information necessary for the reservation, including payment details. A deposit may be required to secure the reservation. The balance must be paid upon arrival of the host.

  3. Cancellation: In case of cancellation of the reservation, the hotel will apply the following cancellation fees:

  • More than 30 days before the arrival date: no cancellation fees

  • Between 30 and 15 days before the arrival date: 30% of the total amount of the reservation

  • Between 15 and 7 days before the arrival date: 50% of the total amount of the reservation

  • Less than 7 days before the arrival date: 100% of the total amount of the reservation

  1. Arrival and departure: The rooms are available from [arrival time]. Guests are requested to vacate their room before [departure time]. A supplement may be requested in case of late departure.

  2. Use of the rooms: The rooms are exclusively reserved for private use. It is forbidden to organize events, parties or meetings there.

  3. Pets: Pets are not allowed in the hotel.

  4. Responsibility: The hotel declines all responsibility in the event of loss or theft of personal items belonging to customers in the rooms or in the common areas.

  5. Applicable law: These General Conditions of Sale are subject to French law. Any dispute relating to their interpretation or execution will be the exclusive jurisdiction of the French courts.

By accepting these General Conditions of Sale, the customer acknowledges having read them and accepts them without reservation.


Disclaimer for internet outage or slowdown

We provide you with a free internet connection in our establishment. We do our best to provide you with quality and uninterrupted internet access, but we cannot guarantee that the connection will always be operational and fast.

In the event of an internet outage or slow connection, we cannot be held responsible for the disruptions suffered by users of the connection. We also cannot be held liable for loss of data, costs incurred or direct or indirect damage resulting from the use of the internet connection.

We reserve the right to suspend or terminate access to the internet connection at any time and without notice if we observe any abusive or illegal use of the connection.

We thank you for your understanding and we invite you to contact us if you encounter difficulties with our internet connection.

bottom of page